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FAQ's (Frequently asked questions)

Read the
Blackboard User Guide for Online
Courses in PDF
format
(new)
This week's most popular question:
How do I register for courses?
See instructions
I cannot open the Syllabus in my online class (i.e.: CLDV 09).
The computer just "hangs." What can I do?
Download and use FIREFOX. IE is having a problem with the "html frames" in
some systems. Click here to download Firefox.
Do you have difficulties attaching files in Blackboard?
Please use Firefox and do the
Java Overhaul.
How do I access Blackboard/my online course? See
answer here
How do I reset my password in WebAdvisor?
See answer here
What is my password after I reset it? your birth date in
MMDDYY. However, you'll need to
INVENT A NEW PASSWORD
right after you login because your password expires the very first time you use
it. Security:)
How To Get A User Name & Password for WebAdvisor
(text only instructions)
How To Get A User Name & Password for WebAdvisor
(step by step with images)
MOST COMMON QUESTIONS
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OCS Portal |
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Remember: Only currently enrolled
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WebAdvisor
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WebCT / BlackBoard CE 6 |
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Miscellaneous
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MISCELLANEOUS QUESTIONS (Continuation)
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Will the College send me my Grades via
regular mail?

No, the College will not send you your
grades via regular mail. The college will send you your grades to your
college email account
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When are Grades posted on WebAdvisor?

The totality of Grades will be posted 3
weeks after Final Exams. Nevertheless, some instructors start posting
their grades directly on WebAdvisor the week after Final Exams. Do not be
surprised if your grades are posted before the scheduled time.
Example: If Final Exams started the second week of December, all
grades will be posted the second week of January.
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What is the deadline to drop classes?

You can find that information on this page:
http://www.mccd.edu/academics/resources/schedule.html
Go to the Registration and General Information
link
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I need an official transcript. How do I get
one?
Click here to find how to get one.
http://www.mccd.edu/ar/transcript_info.html

Please print, complete and mail (or fax) in these Forms to:
Merced College Admissions & Records
3600 M Street
Merced CA 95348
Fax: (209) 384-6339
Disclaimer: You still need to come to A&R in person to finalize the
registration process.
- How can I check for available seats at a
course?

Find out if there is a
seat available for you.
- What do the error codes on the OCS Portal mean?
I got a message stating that I do not have permission to perform this
operation. Error (_WWC-44131_)
What does that mean? The answer is here:
https://my.mccd.edu/portalHelp/html/errus.htm
Please contact us to solve the
problem.
- When is the Writing Center open?
WRITING CENTER:
http://www.mccd.edu/academics/resources/writing_help.html
STUDY CENTRAL:
http://www.mccd.edu/academics/resources/study_central.html
- What do I do if I loose my money on a coke machine?

Just a reminder. If a student or staff member loses their money in a coke
machine. Refunds are provided at the Student Activities Office located in
the Student Union during normal business hours.
Marvin Smith Director, Business Services, Merced CCD, 3600 M Street Merced CA
95348-2898
- Computer Security: Best Practices for Home Computing
Click here to see the presentation in Adobe®
PDF format Click here to see the presentation in Microsoft®
Power Point format
- When are the orientations? What is the orientation
desk phone number, so I schedule an appointment?
http://www.mccd.edu/ar/orientation.html
(209) 384-6000
No. Some browsers will not work. Internet Explorer will
work for sure. For instance, Safari will not work. You need to download
Opera or Firefox if you have a MAC.

Download Firefox (installation instructions are provided at the site)
What is a
web browser?
- What are the PC requirements to
take an online course?
Please go to
Registration & General Information - Spring 2008 in the schedule
page located at
http://www.mccd.edu/academics/resources/schedule.html
. On page six, under the section called Online and Hybrid Instruction, you will find the
requirements.



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