• The Workplace Learning Resource Center (WpLRC) seeks to provide local employers and citizens of the greater Merced area with customized training, leadership, and development programs.  The programs offered are functional in context to the job by providing skill enhancement that employees can apply immediately to their job after training. 
• Since 2000, the WpLRC has offered a module-based training program through the Customer Service Academy (CSA).  CSA class topics include communicating with people, customer service, team building, attitude in the workplace, values and ethics, stress management, time management, conflict management, decision making, and managing organizational change. 
• The Center for International Trade Development (CITD) provides quality training and services to small and medium sized enterprises that are potential or current exporters or importers.  Often the Center will offer businesses conferences, workshops, and seminars designed to provide information and tools to help capitalize on global business, reference, and referral services, regulatory and operational challenges.
• The Career Advancement Academy (CAA) provides training and certification programs for students interested in computers in business and medical assisting.  These educational tracks are designed to provide instructional programs for adult learners to meet the current workforce needs of the community’s businesses and medical offices. 
• Community Services provides opportunities for education, enrichment, and adventure.  The courses are not-for-credit ranging from ceramics to fitness boot camp and from kid’s camps to animal care.  The program hosts a wide variety of excursions throughout the year, including trips to sporting events, theatre shows, cultural functions, educational venues, and recreational activities. 

 While each program serves different constituents and provide an array of outcomes—all are designed to assist in strengthening the workplace and/or to provide enriching opportunities in the greater Merced area. 

For more information about the programs offered through the Merced College Business Resource Center call 209.386.6737 or email Becky.Barabe@mccd.edu.

Merced College - Business Resource Center
630 W 19th Street
Merced, CA 95348
(209) 386-6732