Merced College provides technical support for students through the Student Help Desk.
How to Get Help:
- Zoom - Video Conference with Eduardo Alvear, Student Help Desk Tech.
Click here to go directly to Zoom. We welcome walk-ins.
Hours: Monday - Friday, 8:00 am - 5:00 pm (Closed 12:00 pm - 1:00 pm) - Call (209) 381-6514 to talk with Eduardo Alvear
Hours: Monday - Friday, 8:00 am - 5:00 pm (Closed 12:00 pm - 1:00 pm) - Call (209) 381-6565 (Call Center)
24 hours a day, 7 days a week - Chat Now With Our Techs
Live Chat
- Email Eduardo Alvear myhelp@mccd.edu
. - Check our Facebook page
- Browse our Student Tech Support pages
Top 10 Questions, Blackboard Help, MC Portal Help, WebAdvisor Help, Wireless/WiFi - Stop by the Student Help Desk office
Merced Main Campus
Library/Learning Resurce Center (see campus map)
Hours: Monday - Thursday, 8:00 am - 5:00 pm; Friday 8:00 am - 2:00 pm (Closed 12:00 pm - 1:00 pm) - Submit a Question
Be sure to include a valid email or phone number so someone on our team can get back to you.